Frequently asked questions
We offer free shipping in the US on all orders over $100. On average all order shipping costs are $4.5 to any state in the US. International shipping costs may vary.
All products are shipped out from our fulfillment center within 2-5 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.
Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.
Happy shopping!
In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page. If you cancel a non subscription before the order is confirmed to ship you will be issued a full refund. Subscription items can be referred to in subscription policy in footer.
Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.
Our products are produced under strict quality control standards, ensuring you receive a premium product every time.
Once you make a purchase and your order is confirmed, we will fulfill your order, then send out an order tracking link via email.
Currently, we only ship directly to U.S. addresses. However, many international customers use package forwarding services to ship our products to their country.